1. Who we are
We are Kelvin Valley Properties, an independent estate agency based in the UK. We provide property sales, lettings, and related services, and we’re committed to protecting your personal information.
Contact details:
Address: 23 Main Street, Kilsyth G65 0AH
Email: hello@kvps.co.uk
Phone: 0800 133 7775
2. What information we collect
We may collect the following types of personal data:
Your name, address, phone number, and email
Details about your property, buying, selling, or renting preferences
Financial or employment information (for tenancy applications or buyer qualification)
ID documents (for anti–money laundering or tenant referencing checks)
Communications you send us (via forms, email, or phone)
Website usage data (via cookies or analytics tools)
3. How we use your information
We use your information to:
Help you buy, sell, let, or rent a property
Manage tenancy applications and referencing
Arrange viewings, valuations, and property marketing
Comply with legal requirements (such as anti–money laundering checks)
Keep you informed about properties or services (if you’ve asked us to)
We will only use your personal data for legitimate business purposes and never sell it to anyone.
4. Sharing your information
We may share your data with:
Service providers who support our business (such as referencing agencies, photographers, or IT providers)
Legal, financial, or regulatory bodies when required by law
Other parties involved in a property transaction (with your consent)
All third parties must keep your information secure and only use it for the agreed purpose.
5. How we store your data
Your personal data is stored securely using appropriate technical and organisational measures.
We keep it only for as long as necessary to fulfil our services or as required by law (for example, up to 7 years for property transactions).
6. Your rights
You have the right to:
Access the personal information we hold about you
Ask us to correct or delete it
Object to or restrict certain uses
Withdraw consent (if you’ve given it)
Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
7. Cookies
Our website may use cookies to improve your experience and help us understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.
8. Contact us
If you have any questions about this policy or how we handle your data, please contact us at hello@kvps.co.uk
